Challenge
To enable a major Financial Services organisation align and engage 150 leaders towards a shared vision, with the solution design, blueprint and roadmap for the next three years, leveraging online collaboration & decision-making tools.
Solution
There was an overall lack of clarity on their future vision and strategy, as well as on the different internal departments, responsibilities and activities. During the course of multi-day virtually delivered events, we collaborated with the organisation’s leaders to align on each department’s current initiatives, creating a deeper knowledge of state-of-the-art management practices, process modeling design and re-engineering, and detailed solution designs.
The virtual event series, delivered via SmartLab, Ludic’s digital delivery platform was followed by a face-to-face immersive event to bring leaders together and commit to delivering the strategy and vision. During the event, participants used SmartLab live decision-making and collaboration apps to document their work and build a roadmap for the future. Leaders went back to their countries and teams with a clear vision and a roadmap to achieving it. Follow up and strategy cascade events were designed and delivered locally for co-located teams and virtually for geographically dispersed teams, to support the transformation.
